Points are awarded based on your tier: Silver members receive standard points, Gold members receive additional points, and Platinum members receive the highest number of bonus points.

Tracking your loyalty points is easy! Simply log in to your account on our website or mobile app, and you'll find your points balance displayed prominently on your dashboard.

Points are applicable for most products, but please note that they are not applicable for products that are part of ongoing special offers or promotions.

No, points cannot be redeemed for discounted or offered products. They can be used on regular-priced items to enhance your savings.

Once you join the loyalty program, you can start earning points immediately with your first purchase. 

Yes, members in all tiers receive bonus points as a birthday gift. Celebrate your special day with extra points!

No, points are specific to each tier. As you move up in tiers, you accumulate more points, unlocking higher-tier benefits.

We regularly introduce new offers and promotions exclusively for loyalty members across all tiers. Keep an eye on our communications for exciting updates!

Unfortunately, points cannot be combined from multiple accounts. Each member's points are specific to their individual account.

Your loyalty points are valid for one year from the date they are earned. Make sure to redeem them before they expire to enjoy the rewards!